Frequently Asked Questions

Privacy Policy


Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and guidance from the Information Commissioner's Office (ICO).

1. Who We Are

ORARA Ltd (trading as "The ORARA Group") is the data controller for the personal information you provide via this website. If you have any questions about this policy or how we use your data, you can contact us at: Email: info@orara.co.uk

2. What Personal Data We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Any other information you provide via our contact forms or other website forms

3. How We Use Your Personal Data

We use your personal data for the following purposes:

To process your enquiry:

When you contact us with an enquiry, we collect your name and email address. The lawful basis for this processing is your consent and/or the performance of a contract.

To communicate with you about our services:

We use your name and email address to respond to your communications and provide information about our services. The lawful basis for this processing is your consent and/or our legitimate interests in maintaining business communications.

To send you updates or marketing:

If you have opted in to receive marketing communications, we will use your name and email address to send you relevant updates. The lawful basis for this processing is your consent, which you can withdraw at any time.

4. Who We Share Your Data With

We do not sell your personal data. We may share your data with:

  • Service providers who help us operate our website (e.g., website hosting), only as necessary and under contract

  • Legal or regulatory authorities, if required by law

We do not transfer your data outside the UK/EEA unless appropriate safeguards are in place. If we do, we will inform you and explain the safeguards used.

5. How Long Do We Keep Your Data

We keep your personal data only as long as necessary for the purposes described above. For example, business enquiry information is retained for 7 years after our last interaction unless you request deletion sooner. If you have subscribed to updates or marketing, we will retain your details until you unsubscribe.

6. Your Rights

Under UK data protection law, you have the following rights:

  • Access: Request a copy of your personal information

  • Rectification: Ask us to correct inaccurate or incomplete data

  • Erasure: Request deletion of your data

  • Restriction: Ask us to restrict the processing of your data

  • Objection: Object to our processing of your data

  • Data Portability: Request transfer of your data to another provider

To exercise any of these rights, please contact us at info@orara.co.uk.

7. How We Protect Your Data

We have implemented appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact

If you have any questions or concerns about this policy or your data, please contact us at info@orara.co.uk.

Modern Slavery Statement

Financial Year Ending 2025

Published on 30th April 2025

1. Organisation Structure and Supply Chains

ORARA Ltd (trading as "The ORARA Group") operates in the professional services and recruitment compliance sector with headquarters in the United Kingdom. Our supply chains primarily include professional service providers, technology vendors, and administrative support services. We recognise potential modern slavery risks in our extended supply chain, particularly through technology manufacturers, international service partners, and operations across multiple jurisdictions.

2. Policies

We are committed to preventing modern slavery and human trafficking. Relevant policies include:

Anti-Slavery Policy:

Prohibits forced labour, child labour, and exploitative practices across our global operations and supply chain.

Supplier Code of Conduct:

Requires suppliers to comply with labour laws and ethical standards, with specific provisions addressing modern slavery risks.

Whistleblowing Policy:

Protects individuals reporting concerns, with dedicated channels for raising modern slavery issues confidentially.

3. Due Diligence

We assess modern slavery risks through:

Supplier Audits:

Regular reviews of suppliers, with enhanced scrutiny for those operating in high-risk sectors or regions.

Contract Clauses:

Mandating compliance with anti-slavery standards and requiring transparency on workforce conditions.

Risk Assessments: Identifying sectors/regions with elevated risks across the jurisdictions where we operate and provide guidance.

4. Risk Assessment and Management

In the current financial year, we identified key risks in our international supply chain, particularly regarding technology hardware and service providers in regions with weaker labour protections.

Mitigation steps include:

Training our procurement and operational teams to recognise modern slavery red flags.Partnering with suppliers who adhere to ethical recruitment practices and can demonstrate robust human rights policies.Implementing enhanced due diligence for suppliers in high-risk jurisdictions.

5. Key Performance Indicators (KPIs)

To measure effectiveness, we track:

25% of suppliers audited for compliance, with priority given to high-risk categories.

Number of staff trained on modern slavery awareness, with additional focus on teams managing international relationships.

Resolution time for reported concerns, with defined escalation protocols.

6. Training

We provide annual training to all staff, with enhanced modules for procurement, client services, and senior management on identifying and addressing modern slavery risks. Training modules include case studies relevant to the recruitment and professional services sectors, how to conduct effective supplier assessments, and clear protocols for reporting suspected violations.

Approval

This statement was approved by the Board of Directors on 30th April 2025 and signed by:

Name: Sean Moran

Role: Managing Director

Date: 30th April 2025

For inquiries regarding this statement, please contact: info@orara.co.uk